Frequently asked questions

Internationally minded entrepreneurs, investors and globally mobile individuals who need banking that keeps pace with cross-border lives and businesses, including industries mainstream banks find difficult to serve.

From: Home page

It begins with a consultation. We learn your situation and objectives, identify which of our 170+ partners fit, and set out a clear route to the banking access you need before any introduction is made.

From: Home page

We work in three clear packages: Banking Consultation, Banking Done For You, and Structure Review + Banking. Which one fits depends on how much you would like us to handle. We agree the scope and the fee with you up front, before any work begins, so nothing proceeds until you know exactly what is involved and what it will cost. The first consultation carries no obligation and there are no hidden charges.

From: Home page

It depends on the complexity of your profile, the jurisdictions involved and how quickly documentation can be assembled. Straightforward introductions can move quickly, while more complex or higher-risk cases naturally take longer. We give you a realistic sense of timing at the outset and keep you updated as matters progress. Because each institution runs its own due diligence, the final timeline rests with the bank rather than with us.

From: Home page

It varies by institution, but you should typically expect to evidence your identity, your residency and the source of your wealth and funds. For a business, expect to evidence your corporate documents, ownership and a clear picture of how you trade. We tell you what each partner will want to see and help you prepare and present it to the standard they expect. This is practical guidance on documentation, not legal or tax advice.

From: Home page

No. Legal and tax advice comes from licensed lawyers, accountants and tax advisers in the relevant jurisdictions. We introduce them, coordinate with them and make sure their advice fits the banking and structuring plan.

From: How we work

No. Banks, payment institutions and immigration authorities make their own decisions. We improve the odds by matching you to institutions whose criteria fit and by preparing a complete, consistent file.

From: How we work

Only the institutions and partners involved in your engagement, and only what they need for their checks and work. Our privacy policy explains how we handle personal data.

From: How we work

No. We are a banking consultancy and introducer. We do not hold funds or open accounts ourselves; the banking relationship is always directly between you and the licensed institution.

From: Bank accounts that fit how you live and trade

No. We make sure your case reaches institutions whose criteria fit, well prepared. The decision always rests with the institution, after its own due diligence.

From: Bank accounts that fit how you live and trade

We do not publish institution names. The right partner depends on your profile, and our partners prefer to receive prepared introductions rather than public enquiries.

From: Bank accounts that fit how you live and trade

Often, yes. A decline usually reflects one bank's risk appetite or minimums. We look at why and introduce you to partners whose appetite fits; acceptance still rests with each institution.

From: Bank accounts that fit how you live and trade

Yes. Access to banking is our core service. Through our network we help clients reach private banking, corporate banking, crypto banking, payment processing and FX, including cases that conventional providers decline. Acceptance is always subject to the institution's own due diligence.

From: Home page

Private banks each set their own minimums, and these vary considerably by institution, jurisdiction and the type of relationship, so there is no single figure that applies. Part of our role is to align you with institutions whose thresholds and appetite genuinely fit your profile, rather than approach those that don't, and we are candid early about where you are likely to be well received. Any threshold, like acceptance itself, remains a matter for each bank and is never something we can guarantee.

From: Private Banking

That varies by institution. Some expect a degree of local substance or a genuine connection to the jurisdiction, while others are comfortable with authentic cross-border operations. We set out what each partner will expect before any introduction, and where added structure or substance would strengthen the case we build it into the plan. The decision to proceed remains the institution's own.

From: Corporate Banking

No. We are an introducer, not a bank, payment institution or currency broker, so we do not hold client funds, execute transactions or set FX pricing. That sits entirely with the licensed providers we introduce. Our role is to match you with the right partners and help you prepare and present your case for onboarding.

From: Global FX & Payments

It depends on where you and your clients are, what the company does and where it needs to bank. We recommend a jurisdiction only after reviewing your situation, and we explain the trade-offs of each option in plain terms.

From: Company formation, planned around the bank account

Often not. Many formations can be completed remotely with certified documents, but some jurisdictions and some banks ask for an in-person meeting. We tell you at the outset what applies to your case.

From: Company formation, planned around the bank account

No. Formation and banking are separate steps. We introduce the company to banking partners whose criteria fit it, but every account is subject to the institution's own due diligence and is never guaranteed.

From: Company formation, planned around the bank account

No. We are not a law firm or a tax advisory practice. Where tax or legal advice is needed, we introduce independent professionals whom you engage directly.

From: Company formation, planned around the bank account

Not always. Sometimes the existing structure works once it is explained well. The review shows whether a change would genuinely improve banking access or whether the effort is better spent on presenting what you already have.

From: Structure Review + Banking

Our professional network spans more than 48 jurisdictions, from Hong Kong, the UAE and Cyprus to the United States, Georgia and Latin America. The jurisdictions page lists the main ones and what we arrange in each.

From: Structure Review + Banking

Not by itself. Tax residency depends on each country's rules and on your circumstances, such as where you spend your time. We do not give tax advice; we can introduce an independent tax professional.

From: Residency abroad, prepared properly

Requirements differ: some residencies expect regular presence, others very little. We set out the presence expectations of each option before you apply.

From: Residency abroad, prepared properly

It varies by country and by how quickly documents such as police certificates and translations come together. We give you a realistic estimate at the start; the decision and its timing rest with the authority.

From: Residency abroad, prepared properly

Many programmes allow a spouse and children to apply as dependants, subject to their own documents and checks. We confirm what applies in the country you choose.

From: Residency abroad, prepared properly

Often. Many private banks decide whom they serve partly on where a client is resident, so a residency that matches how you actually live can open relationships that a mismatched one closes. We look at residency options together with the banking plan.

From: Structure Review + Banking

Usually, yes. Most countries exchange financial account information under the Common Reporting Standard, and the United States has its own regime. We expect every structure we coordinate to be declared where you are tax resident.

From: How we work

A legal route to citizenship offered by a small number of countries in return for an approved contribution or investment. Every applicant goes through background and source-of-funds checks before any decision.

From: Second citizenship, explained plainly

Only where both your current country and the new one permit dual citizenship. Some countries restrict or prohibit it, so check the rules of your current nationality first; we can introduce independent legal counsel.

From: Second citizenship, explained plainly

Timelines depend on the programme and on the due diligence process. We give an estimate at the outset; the government decides whether and when citizenship is granted.

From: Second citizenship, explained plainly

That depends on the rules of each country involved and on your personal circumstances. We do not give tax advice; an independent tax professional should confirm your position before you apply.

From: Second citizenship, explained plainly

There is no single best programme. They differ in investment routes, family rules, processing and travel access, so the right one depends on your family, your timeline and the route you prefer.

From: Caribbean citizenship by investment compared

Not yet in most programmes, but presence rules are coming. A regional rule of 30 days within the first five years is pending, Antigua and Barbuda and Grenada have bills with the same figure, and Saint Lucia requires residency and a genuine link from 2026, with the detail set by regulation.

From: Caribbean citizenship by investment compared

No. Each government runs its own due diligence on the applicant and every family member, and can refuse an application. Authorised agents file the application; we coordinate the process.

From: Caribbean citizenship by investment compared